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FAQ's

Please advise COVID-19 UPDATE ALL WIG orders are non-refundable.  Shipping delays may occur due to COVID-19, IF YOUR ORDER IS DELAYED WHILE IN THE POSSESSION OF THE SHIPPING CARRIER (UPS,USPS,FEDEX) PLEASE CONTACT THE SHIPPING CARRIER. All bundle/closure orders are non refundable after 2 days. Orders that have been tampered with or arrive without original packaging will not be refunded. All orders require signature upon delivery.
How many bundles will I need?
We recommend a minimum of 3 bundles for a full look! Each bundle has 3.5-4ounces of hair. Lengths 26-32inches are 3.5oz, lengths 10-24inches are 4oz.
Can I color/bleach this hair?
Yes! Our bundles can be bleached or colored, all bundles arrive to customers in their natural dark brown 1B hair color. We recommend having a professional colorist who has experience coloring virgin hair to color your bundles.
How long will my Dolce Virgin Hair last?
Up to 1-2 years with proper care. With minimal care your bundles will last up to 1 year. Please contact us if you have any questions regarding proper virgin hair care. We also recommend you do not cut your bundle wefts, cutting your bundle wefts may result in minimal shedding.
How long is shipping?
Standard US shipping 2-3 business days if your order is in stock. 
If your order is not in stock please advise there is a 3-4 day processing time before your order is shipped.
Next day shipping is available for all orders in stock.
Does this hair shed?
All bundles from any hair vendor will have a shed. If you cut your bundle wefts you will experience a minimal shed (not excessive). We recommend you do not cut your bundle wefts in order to guarantee longer lasting full bundles.
Can I pick up my order?
All orders must be placed via our website/phone and shipped to a valid address.